For any questions, queries and customer support, feel free to contact us.
We are committed to providing our customers with high quality genuine products and excellent after sales service.
You can reach us during regular business hours, Monday to Friday 9am to 5pm. WhatsApp or email us at info@levelupstore.co.za
Have you placed an order? What's next?
Please wait for an email with shipping information. This will only be sent when your order is dispatched.
Your purchase will be processed as soon as possible, during our regular business hours. Monday to Friday 9am to 5pm.
Orders are dispatched Monday to Friday and usually take 2 to 3 working days to be dispatched.
Average Delivery Times (off-peak)
JHB - 4 to 5 working days
Cape Town - 3 to 4 working days
KZN - 4 to 5 working days
Eastern Cape - 4 to 5 working days
Collection Orders / Pick Ups
Order picks-ups happen once you have received a "collection ready" notification.
Pick up's take place Monday to Friday between 9:30am and 4:30pm. Please see collection emails for contact details with regards to collection.
Store Address: Unit 6 Wetton Works Inospace, 14 Mercury Cres, Wetton Cape Town 7780
Festive season courier delivery times can increase by 2 to 3 working days.
